Privacy policy

Iconic Wall Prints is responsible for the personal data we use to run this shop. You can reach us at the email address below about your data.

Your cart and checkout details

Your browser stores your cart locally. As you fill in the checkout form, we save a draft on our server so you can resume it. A cookie links your browser to the draft for up to 90 days. If you choose to enter your birthday, we store the month and day.

Orders and payment

To fulfil your order we use your name, email, shipping address, items, amount and payment reference. Stripe handles payment details, the carrier receives delivery details and Resend sends order and shipping emails. Our hosting and database providers store the data used by the shop.

Contact and email updates

When you contact us, Resend delivers your name, email and message so we can reply. If you confirm a newsletter subscription, we use your email and language with your consent. Customers may also receive collection updates, review invitations and discount reminders after an order. Email us to withdraw consent or object to direct marketing at any time.

Public reviews

If you submit a review, we may publish your chosen name, rating, comment and any location or photo you provide. Your comment may be sent to a translation service so shoppers can read it in their language.

Visitor statistics

We use Ahrefs Web Analytics to understand which pages people visit and how they find the shop. We use these statistics to improve our website.

How long we keep data

We keep order records for fulfilment, support and the applicable statutory accounting period. For correspondence, the retention period depends on the time needed to resolve the enquiry and any related claim. We use newsletter details until you withdraw consent.

Your privacy rights

Email us to request access, correction, deletion, restriction or a portable copy of your data, or to object to processing. These rights depend on the applicable law. You can also lodge a complaint with your local data protection authority.

info@iconicwallprints.com

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